At Maczun, we value customer satisfaction. Please read our refund policy carefully:

1. General Rule
   Payments made for digital services, subscriptions, or listings are non-refundable, unless clearly stated otherwise.

2. Service Failure
   If a service you purchased is not delivered or completed due to a technical issue or provider fault, you may request a refund within 3 days of the transaction.

3. Process of Refund

   • Contact our support team with your order details.

   • We will investigate the issue and respond within 5 working days.

   • Approved refunds will be processed via your original payment method.

4. No Refund for Misuse or Policy Violation
   Refunds will not be granted if service misuse, fake activity, or policy violations are found.

5. Job/Listing Module
   Payments for job posts or application access are not refundable once published.

6. Changes to Refund Policy
   We reserve the right to change or update this policy at any time without prior notice.